About

Bio, Honors and Awards, Education, Board Work

Susan is a Leadership Coach, Motivational Speaker, and Founder and CEO Beyond the 11th.

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Susan is an accomplished leadership coach and motivational speaker, known for her dynamic approach to working with clients. Drawing from personal experience, she relies on compassion and honesty, along with a commitment to uncovering individual strengths and potential. Susan works with individual private clients as well as with executives, from managers to CEOs, to develop confident, authentic, and influential leaders. While each relationship is unique, helping clients become more intentional and less reactive is at the heart of Susan’s coaching style.

Susan is on the faculty of the Co-Active Training Institute (CTI), the leading experiential training company for professional coaches. In addition to teaching, she also mentors students pursuing coaching certification.

As a motivational speaker, Susan has a unique ability to transform audiences. Whether in a keynote address or as a panel participant, she shares her message of resilience with compelling authenticity. After her husband David was killed in the terrorist attacks of September 11th, Susan co-founded Beyond the 11th, a non-profit that addresses the needs of Afghan widows through literacy and income-generating programs. For this vital and highly personal work, Susan has received numerous awards, including the Presidential Citizens Medal, presented to her by President Barack Obama in 2010, and the 2017 CARE Global Leaders Network Humanitarian Award. She has been featured in media outlets around the world, from Oprah and the Today show, to The Guardian and The New York Times. Her 2019 TEDx talk, The Transformative Power of Small Choices, has been widely praised, and she is the subject of the award-winning documentary film, Beyond Belief, which details her work with Beyond the 11th. 

Awards and Honors

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Education and Certifications

  • B.A. from Colgate University

  • PCC (Professional Certified Coach) 

  • CPCC (Certified Professional Co-Active Coach) 

  • Graduate of CTI’s 10 month Co-Active Leadership Program

  • ORSC - Organizational & Relationship Systems Coaching training

  • Certified Creative Insight Facilitator

  • Certified Results System™ Practitioner

  • Completed the Mindfulness-Based Stress Reduction program at UMass Medical School


Board Work

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Beyond the 11th

Co-Founder and CEO
2003 - Present

Beyond the 11th partners with international aid groups to teach vulnerable women the income-generating skills they need to not just survive but thrive. They are living proof that pencils and ledgers – not airstrikes and missiles – are the most powerful agents for change.

Retik Mello Foundation

Board Member
2001 - Present

The David E. Retik Christopher D. Mello Foundation makes grants to organizations that positively impact the spiritual, physical, and intellectual growth of compassionate, courageous leaders of tomorrow.

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The Children’s Room

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Board Member
2013-2106

The Children’s Room offers grief support services for children and families. Services include peer support groups, parent groups, teen programs, and Family Night. Consultations and referrals are also provided.